General Questions
How often should I have my carpets professionally cleaned?

We recommend professional cleaning every 12 months, depending on foot traffic, pets, and household conditions.

 

What method do you use for carpet cleaning?

We use hot water extraction for deep cleaning, as well as dry cleaning methods for delicate carpets.

 

Are your cleaning products safe for children and pets?

Yes, we use eco-friendly, non-toxic cleaning solutions that are safe for your family and pets.

 

Can carpet cleaning remove all stains?

While we can remove most stains, some deep-set or old stains may not come out completely. We use specialised treatments to improve results.

 

Do you move furniture before cleaning?

We move small furniture items like chairs and bedside tables. However, if an item of furniture is too heavy to move we will clean around it.

 

Service & Booking
How long will it take for my carpets to dry?

Drying time ranges from 4-8 hours, but it can be faster with good ventilation.

 

Do I need to vacuum before your team arrives?

It’s helpful but not necessary. We do a pre-cleaning vacuum as part of our service.

 

How do I book an appointment?

Call us directly (07786 252681) to schedule an appointment.

 

Pricing & Payment
How much does carpet cleaning cost?

Prices vary based on the room size, carpet condition, and cleaning method. Contact us (07786 252681) for a free quote.

 

Do you charge extra for stain removal?

Basic stain removal is included, but stubborn stains may require additional treatment at an extra cost.

 

What payment methods do you accept?

We accept cash and online payments.

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Aftercare & Maintenance
How can I maintain my carpets after cleaning?

Vacuum regularly, clean up spills immediately, and consider using area rugs in high-traffic areas.

 

Can I walk on my carpet immediately after cleaning?

It's best to wait until the carpet is fully dry, but if necessary, wear clean socks or indoor shoes.

 

Will my carpet shrink or get damaged after cleaning?

No, our cleaning process is safe and will not cause shrinkage or damage.

 

Does professional cleaning help with allergies?

Yes, it removes dust, allergens, and pet dander, improving indoor air quality.

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Special Services

Do you clean upholstery as well?

Yes, we offer an upholstery cleaning service.

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Do you offer odour removal services?

Yes, we specialise in pet odour removal and deodorising treatments.

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Do you offer a stain protection treatment?

Yes, please ask for a FREE quote.

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