Privacy Policy

At KS Carpet Cleaning we committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

Who We Are

KS Carpet Cleaning
7 Studley Road, Torquay
Devon TQ1 3JN
Email: keith@kscarpetcleaning.co.uk
Phone: 07786 252681

What Information We Collect

We may collect and process the following types of personal data:

Identity Data – Name, title
Contact Data – Phone number, email address, address
Technical Data – IP address, browser type/version, operating system
Usage Data – Information on how you use our website
Marketing and Communications Data – Preferences in receiving marketing communications

How We Collect Your Information

We collect data in the following ways:

When you contact us directly via our website, phone, or email
Through automated technologies like cookies and server logs
From third-party analytics providers

How We Use Your Information

Your information may be used to:

Provide and manage our cleaning services
Respond to enquiries or customer service requests
Improve our website and services
Send occasional marketing messages (with your consent)
Comply with legal or regulatory obligations

Legal Basis for Processing

We process your data under the following lawful bases:

Contractual necessity
Consent
Legal obligation
Legitimate interest

Sharing Your Data

We do not sell your data. We may share it with:

Service providers (e.g., website hosts or email services)
Legal authorities where required
A third party in the case of a business sale or merger

Data Security

We implement appropriate technical and organisational measures to protect your data.

Data Retention

We retain your data only as long as necessary to fulfill the purposes it was collected for, including any legal or reporting obligations.

Your Rights

Under the UK GDPR, you have the right to:

Access your personal data
Request correction or deletion
Object to or restrict processing
Withdraw consent at any time
Lodge a complaint with the Information Commissioner’s Office (ICO)

Contact Us

If you have any questions or concerns about this policy, please contact us:

KS Carpet Cleaning
7 Studley Road, Torquay

Devon TQ1 3JN

Email: keith@kscarpetcleaning.co.uk

Phone: 07786 252681

Cookie Policy

This Cookie Policy explains how KS Carpet Cleaning uses cookies and similar technologies on our website.

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help enhance your experience and provide useful site performance data.

Types of Cookies We Use

Necessary Cookies – Required for the website to function properly
Performance Cookies – Help us understand how visitors use the site
Functionality Cookies – Remember user preferences
Targeting Cookies – (If used) Show relevant advertising based on your interests

Note: You will be notified if we use advertising or third-party tracking cookies.

Managing Cookies

You can control cookies in your browser settings. Here are links to manage cookies for popular browsers:

Chrome: chrome://settings/cookies
Firefox: about:preferences#privacy
Safari: Preferences > Privacy
Microsoft Edge: Settings > Site permissions > Cookies and site data

Disabling cookies may impact your website experience.

Third-Party Cookies

We may use tools like Google Analytics to monitor site usage. These third parties may use cookies in accordance with their own privacy policies.

Changes to This Policy

We may update this Cookie Policy periodically. Please check back regularly for any changes.